Refund & Cancellation Policy
Please read this Refund & Cancellation Policy carefully before registering for any event. By completing your registration, you agree to the terms outlined below.
1. Event Registration Fees
- All event registrations are final.
- Confirmed registrations are non-refundable, non-transferable, and cannot be modified under any circumstances.
- Once a registration is completed successfully, no request for cancellation, change of event, or participant substitution will be entertained.
2. Merchandise Orders
- Any merchandise purchased along with event registration is non-refundable and non-transferable.
- Merchandise orders cannot be cancelled, exchanged, or modified once confirmed.
3. Event Cancellation or Changes
- In case an event is cancelled, postponed, or rescheduled, the refund or transfer policy (if any) will be solely decided by the event organizer.
- The platform does not guarantee refunds in such cases unless explicitly communicated by the event organizer.
- Any communication regarding event changes will be sent to the registered email address or phone number.
4. Rejected Applications
- The organizers reserve the right to accept or reject any registration without assigning reasons.
- If an application is rejected, only the registration amount paid will be refunded, excluding bank charges, payment gateway fees, or taxes, wherever applicable.
5. Platform Responsibility
- The platform acts only as a technology facilitator between participants and event organizers.
- Once a payment transaction is completed successfully, the platform will not process or initiate refunds under any circumstances.
- All refund-related decisions are the sole responsibility of the event organizer.
6. Payment Failures & Duplicate Transactions
- In case of a failed transaction where the amount is debited but registration is not confirmed, the amount will be automatically refunded by the payment gateway as per their standard timelines.
- For duplicate or excess payments, participants must contact the event organizer with valid proof of payment.
7. Force Majeure
- No refunds shall be issued for event disruptions caused by circumstances beyond control, including but not limited to:
- Natural disasters
- Government restrictions
- Pandemics or health emergencies
- Security threats
- Weather conditions
8. Grievances & Support
- For any refund requests, disputes, or event-related concerns, participants must contact the respective event organizer directly.
- The platform shall not be held responsible for disputes arising between participants and event organizers.
9. Acceptance of Policy
- By registering for an event on the platform, you acknowledge that you have read, understood, and agreed to this Refund & Cancellation Policy.